The company says the new features will give customers greater insights into customer interactions and boost companies' revenue. Image: iStockphoto/wellesenterprises As businesses move full-speed ahead with digital transformation, collecting insights that can improve serving their…

Pandemic effect: Confectioner Parle Products' supply chain was disrupted and its employees mandated to work remotely. Now it hopes IBM will help get its products to consumers. Image: Parle India-based Parle Products began its confectionery…

After they get the COVID-19 vaccine, 75% of respondents polled by PredictHQ said they plan an upcoming trip, and 71% are anxious to attend large indoor events. Image: iStock/Nutthaseth Vanchaichana While many are content with…

Cited as the saving grace to surviving COVID-19, companies said numbers tech trumped collaboration platforms or project management solutions. Image: iStock/Avosb When the pandemic sent businesses scrambling to survive, many began by throwing various tech…

The retail industry, in particular, was forced to make a swift shift in the wake of the pandemic. A recent roundtable event hosted by Akamai revealed the drastic impact COVID-19 had on the internet. Image:…

More than half of corporate senders had to change tactics to align with customers shifting needs, according to a new report from Pathwire. Image: iStock/anyaberkut Whether because of the boost the pandemic bestowed upon online…

Despite the slow rollout to meet consumer demand, 5.21 million PS5 have been sold, as of this week, with more people awaiting their chance to buy one of the consoles. Illustration: Lisa Hornung For the…